Privacy policy

The following statement discloses Castleton's privacy practices for the Castleton website. We may update our policy from time to time so please check back here periodically.

What information we gather and track

We request information when you register an enquiry, request a service, answer a survey, correspond with us or engage in certain other activities on our website. For example:

1. If you submit an enquiry on-line with us, we will ask you for information necessary to complete the enquiry - such as your name, job title and address.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the information we gather and track

We use personally identifiable information in the following ways:

1. To provide you with information about new products, services, newsletters, informative emails, and research on future product ideas or improvements

2. To assist us in creating content that is relevant to you

3. To provide you with special offers that may be of interest to you

4. To assist us in creating better products and services to meet your needs

With whom we may share your information

We do not share your personal information with any other organisations. The only exception to this rule is outlined below.

Castleton may retain the services of outside contractors to provide services for us. They may be used to ship products for example. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Castleton.

Security of personal information

At Castleton we take security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. However, the Internet is not a totally secure medium and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent We are required to accept such responsibility by the Data Protection Act 1998.

Choice/opt-out

Castleton provides a number of ways for you to 'opt-out' of receiving additional information from us. We may offer you these choices at the time you give us your information or during subsequent communications.

If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by following the unsubscribe route provided in the communication concerned.

Cookies

Castleton may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a web site to tailor information presented to you based on your browsing preferences. Castleton may use cookies to remember you when you register for products or services. If you do not want Castleton to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

Castleton may also use cookies to track your visit to our web site. While our web statistics may automatically log your IP address, this information does not identify you and you remain anonymous.

Website traffic

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout our web site. Such information is not correlated with any personal information.

Links to other Business sites

On our web site, there may be links to companies with whom we have a relationship. Castleton is not responsible for the privacy practices of our business partners or other companies. We encourage you to read their privacy statements, as they may differ from ours.

Policy Changes

In the event there is a major change to Castleton's privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.